We guarantee our Radios, Intercoms & Headsets to be free from manufacturing defects in material and workmanship under normal use for a period of three (3) years from the date of purchase. All other Rugged Radios branded products carry a one year warranty. Standard warranty does not apply to clearance and demo items.
In the event that an item is found to be covered under the defective parts or workmanship warranty, Rugged Radios, at its discretion, will either repair or replace the product; such action on the part of Rugged Radios shall be the full extent of Rugged Radios' liability and the Customer’s sole and exclusive reparation.
Rugged Radios shall not be responsible for any damage resulting from water intrusion, mishandling, abuse, misuse, improper storage, or improper operation of the device, including use in conjunction with equipment that is electronically or mechanically incompatible with, or of inferior quality to, the product, as well as failure to maintain the environmental conditions specified by the manufacturer.
Warranty Registration is required for warranty to be valid. All warranty claims must be returned direct to Rugged Radios along with a complete return form and copy of original purchase invoice. No warranty exchanges will be performed by dealers, at trade shows, or at events unless prior authorization has been arranged by Rugged Radios.